Madisound Domestic Shipping

Questions about shipping?

Not comfortable placing your order due to shipping concerns?

Please contact us by email or phone. We are here to help you.

Madisound does not charge packaging and handling fees. We charge only what we pay in shipping costs, regardless of whether we are shipping within the U.S. or to an international address.

U.S. Orders | International Orders | Orders to Canada

Domestic Shipping Methods

• When placing a domestic order with the shopping cart we will provide you estimated shipping costs from the above carriers. This is not your actual shipping cost. We will charge you the actual shipping cost when your order is processed for shipment. This is determined by the final packaged weight and dimensions of your order.
• If the actual shipping cost is significantly more expensive than the estimate, we will contact you before shipping.
• Once your order is placed, we make every effort to ship on the same day. Typical cut-off time for same day shipping is 2pm CST.
• On occasion, we will not have stock on items that appear in-stock online. We will contact you by email or phone to go over your options prior to shipping any part of that order.

United States Postal Service (USPS)

Express, Priority, and Media Mail

• The estimate you are being provided is not exact. In fact, for small orders, the estimate is going to be higher than the actual cost. We will only charge you the exact shipping rate, not the inflated estimate.
• In most cases, FedEx is the best way to ship your order. There are instances however where USPS is a more cost effective and speedy option.
• Madisound reserves the right to switch your shipping method to FedEx if we deem it necessary. USPS does not have very good tracking information and are very difficult to file claims with for lost or damaged packages.

Priority Mail Flat Rate Services

• Issue: This shipping method does not appear as an option during check out
• Reason: It is not possible for the shopping cart to determine whether or not your order is suitable for Flat Rate services
• Solution:
  • Select USPS Priority Mail as your shipping option when placing your order
  • Leave a message for us in the “comments” section of your order if you feel that your order will qualify for a Flat Rate service.
  • Example of message: “Please ship my order by USPS Priority Mail Flat Rate Box”
• Action: We will ship your order by the appropriate Flat Rate service if possible, and charge you for that service.  If not possible to ship by Flat Rate, your order will ship by regular USPS Priority Mail and you will be charged for that service

Standard/Expedited Delivery Options

Next Day, 2-Day, 3-Day Saver, Home, Ground

• In an effort to save our customers money on shipping, we now use FedEx for most orders.
• If you prefer UPS for service, please indicate so in the “comments” section of your order.

UPS

UPS Ground

• This map will help you determine how long to expect for delivery of your UPS Ground shipment.
• UPS Ground will take 1-5 business days for delivery within the continental US.
• The day your package is shipped from Madisound does not count towards the estimated delivery time.
• UPS does not deliver on Saturday or Sunday.

Guaranteed Day-Definite Delivery